Ordering filters, uv lamp replacements, and parts – Environmental Water Systems RU Series User Manual

Page 25

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EWS, Inc. / Environmental Water Systems

4.2-25

www.EWSWATER.com office: 702-256-8182 (m-f; 8:30-4:30, pst) fax: 702-256-3744 [email protected]

There are several ways to obtain and order filter replacements for your unit.

Contact;
... your builder, plumbing contractor and/or your installer that provided the product...,
... the kitchen & bath showroom, distributor, and/or retailer where you purchased the product...,
... or use the internet in the following manner...,

Ordering Filters, UV Lamp Replacements, and Parts

The most convenient way to purchase the correct filters for your unit may be to visit an
authorized web distributor such as

www.waterontheweb.com

Follow these easy instructions to obtain the correct filters for your system;

1......... Click on “Products” button,
2......... On right side of that page, find “Filter Replacements” and click here,
3......... Find “Filters by Sink Product” and click,
4......... Identify the unit you own and click on the model #, (

for example RU300C18

)

5......... Click on the “Place Order” button to order your complete set of filters for your

particular unit. Now just follow the secure store instructions to complete the
purchase and you’re done.

To order needed parts from the same authorized internet distributor;

1......... Click on “Products” button,
2......... On right side of that page, find “Parts” and click here,
3......... Find your part(s) by scrolling the clearly described items,
4......... Click on the “Order” button to order a part (return to this page if you need more
items) for your particular unit. Once complete, just follow the secure store instructions
to complete the purchase and you’re done. Call or e-mail us if you need any help.

Thank you and we hope we have been of assistance in this matter.
EWS, Inc. and Environmental Water Systems – Customer Service

Go to our Corporate Site @

www.ewswater.com

and note the “Showroom Locator” button towards the

top right side of every page. Click on your State and scroll towards a distributor. You can call someone
close to you (hopefully someone will be responsive), let them know what you have, and they can place
your order. As a manufacturer, EWS, Inc. does not sell direct to consumers, only into distribution.

Waterontheweb is very similar to the EWS Corporate Site in order to provide the consumer with the
most complete information and an e-commerce solution to the consumer’s needs. This site is de-
signed to be simple and prevents any confusion as to what items are needed for any particular unit.
This distributor will place their order with EWS, Inc. (similar to any other distributor) and will ship your
order directly to the address you designated in the store.

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