Trouble shooting guide - reverse osmosis systems, Ews, inc. / environmental water systems 4.2-29 – Environmental Water Systems RU Series User Manual

Page 29

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EWS, Inc. / Environmental Water Systems

4.2-29

www.EWSWATER.com office: 702-256-8182 (m-f; 8:30-4:30, pst) fax: 702-256-3744 [email protected]

Misaligned, damaged or
missing o-ring
At Cap: Misaligned, damaged or
missing o-ring

Cracked housing due to excessive
water pressure issues, misaligned
filter cartridge in housing and/or
overtightening

Leak at cartridge housing,

Leak at membrane housing,
or UV housing (if applicable)

•Locate and align O-ring into groove inside cartridge
housing,
•Same for o-ring in membrane or uv housing caps
•Replace simple o-ring part for correct housing

•Replace housing part (item # h-filter, h-membrane, or
h-uv) and correct issue that caused the problem (no
plumbing needed)

Trouble Shooting Guide - Reverse Osmosis Systems

Water supply is off

Saddle tapping valve piercing not
complete or clogged, if applicable

Low water pressure

Incorrect Tubing Connections

Storage tank depleted

Other devices connected to
system demanding too much
water, too many other devices

Lengthy plumbing run, vertical
plumbing, unit in a remote location

Storage tank pressure is wrong
Storage tank valve not opened

“TDS” Creep
See RO Maintenance

Kinked or bent tubing

Saddle tapping valve, if applicable
may be restricting flow or misap-
plied on type of pipe being used
(only applicable on hard pipe of
copper, brass or steel)

Clogged prefilter cartridge and/or
other cartridges

No water

Not enough water

Water flow is restricted

Low flow from unit

•Turn main water supply on
•Saddle tapping valve not open, if applicable
•Turn water on at inlet connection, other if applicable

•Follow instructions to re-do piercing or use the
preferred method to make this connection

•Unit may not operate properly at less than 35 PSI
feed line pressure (max: 65 PSI)

•Follow instructions to connect tubes to proper fittings

•Empty tank needs to fill over several hours

•Close other connected devices and allow tank to
completely fill.
•Maximum limit to storage tank and 2 other devices

•Total length of combined tubing to tank, faucet, and
other devices not to exceed 20 feet. Vertical piping
not applicable. Remote unit location is discouraged.

•Tank needs 5-7psi without water. Too much or too
little and tank will not fill and dispense water properly.
Check tank pressure with (0-20) gauge. Empty tank
than use bicycle or sport ball pump to adjust

•Empty tank completely and allow system to produce
a new tank of water, empty and repeat

Make longer loop with tubing to remove kink or bend

Back the end of the piercing lance out, turning the
handle counter-clockwise. Then re-insert by turning
the handle of the saddle tapping valve clockwise until
it is again firmly seated. This will clear any possible
debris that can block piercing lance and water flow.

If there is flow rate through unit without filters then
there is a need to replace sediment and/or other
filters based on water conditions and usage

Leaks - Housings

Possible Causes

Solution

Water Flow Issues

Possible Causes

Solution

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