Trouble shooting guide - reverse osmosis systems, Ews, inc. / environmental water systems 4.2-32 – Environmental Water Systems RU Series User Manual

Page 32

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EWS, Inc. / Environmental Water Systems

4.2-32

www.EWSWATER.com office: 702-256-8182 (m-f; 8:30-4:30, pst) fax: 702-256-3744 [email protected]

No drain water

Leaking drain assembly

Leak from air gap opening in
faucet or Water running out of
Air Gap adaptor of faucet

Excessive drain noise or
gurgling coming from faucet

More than usual or excessive
drain noise or gurgling due to
rapid water flow on older
systems

Clogged brine restricter

Misalignment of hole in drain
saddle.

Black 1/4” & 3/8” tubing
misinstalled or backwards

Drain saddle not allowing water
to drain into trap properly

Drain assembly installed on bad
or non-preferred part of your sink
drain

Hole or drain tube is blocked or
obstructed with debris

Excessive slack in drain tubing

High feedwater pressure

Air trappped in system echos the
sound of water flow

Membrane breached seals, worn

Same issues with Low Water
Quality Troubleshooting

High or greater water usage

Replace brine restricter

Realign drain saddle, check for open drain hole

Follow proper instructions for Air Gap installation and
connections
Check hole for proper draining and proper drain
saddle installation
Check for proper drain location

Check hole for proper draining and proper drain
saddle installation
Check for proper drain location

Remove debris or restriction

Cut off excess drain tubing

Incoming pressure should not exceed 65 psi

Follow the warning in the middle of page 4.2-16 and
follow the “Burping” Procedure to remove air in the
lines

Re-align membrane or replace worn membrane

Follow troubleshooting for low water quality and fast
filling tank, this creates greater drain water flow.

Tank needs to fill more often due to greater usage

UV not working

Booster pump not working

Lamp damaged, lamp cord has not
been connected,
Transformer is not plugged in or
connected to wrong type of outlet
Lamp has burned out
Transformer not working

Pump cord not been connected
Transformer is not plugged in or
connected to wrong type of outlet

Transformer not working
Pump not working

•Connect lamp cord and/or Plug in transformer.
•Make sure unit plugged into an unswtiched electrical
outlet. Check GFI reset. Surge suppression is highly
recommended
•Replace UV Lamp
•Replace UV Transformer

•Connect pump cord and/or Plug in transformer.
•Make sure unit plugged into an unswtiched electrical
outlet. Check GFI reset. Surge suppression is highly
recommended
•Replace Transformer
•Replace Pump

Electrical (if applicable)

Possible Causes

Solution

Drain - Issues

Possible Causes

Solution

Trouble Shooting Guide - Reverse Osmosis Systems

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