Trouble shooting guide - reverse osmosis systems, Ews, inc. / environmental water systems 4.2-31 – Environmental Water Systems RU Series User Manual

Page 31

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EWS, Inc. / Environmental Water Systems

4.2-31

www.EWSWATER.com office: 702-256-8182 (m-f; 8:30-4:30, pst) fax: 702-256-3744 [email protected]

Trouble Shooting Guide - Reverse Osmosis Systems

TDS “Creep” Tank has never been

At night before bedtime, open dispenser, close other

completely emptied

devices, then empty all the water from the tank. Allow
water to produce overnight. Open other devices after
tank is completely filled. Do this quarterly or as
needed.

Clogged prefilter(s)

Replace filter(s)

Low water pressure

Feed water pressure must be above 40 psi
Check incoming supply water at inlet

RO membrane is new

New membrane has a preservative. Follow correct
start-up procedure and empty tank 2 times before
usage

RO membrane issues

Remove and check membrane. Inspect 2 O-rings
Membrane o-rings, brine seal at insertion end,
check brine seal for proper seating into membrane
housing

RO membrane is expended

If membrane life is unusually short, find and correct
the problem. Replace membrane.

Product water and drain water

Correct tubing and plumbing connections

tubing or connections are crossed

No drain flow

Clear or replace drain restrictor. Drain line is
clogged or restricted
Clear or replace air gap line or faucet

The RSR valve is not closing

“TDS Creep” (see above) empty tank completely
and produce a new tank of water. Do this at least
4 or more times a year. Make sure pressure in
tank is between 5- 7 lbs.
Repair or replace RSR valve components

New in-line activated carbon post

Flush with several full tanks of product water

filter or activated carbon cartridge
not rinsed completely

The feed water TDS has increased

An increase in feed water TDS will give a
corresponding increase in product water TDS

Chlorine in feed water to membrane

CTA membrane on 3 Stage unit is tolerant to
chlorine levels up to 2 ppm
TFC membrane on 4 & 5 Stage units are not
chlorine tolerant
Change or add precarbon filter to remove chlorine

Restricted brine flow

Blocked brine line will foul membrane, decreasing
production and rejection rate. Check the drain line
for obstructions or restrictions blocking the flow
into the drain pipe and air gap (if applicable).

Low feedwater pressure over membrane

Feedwater below 60 psi will produce lower quantity

and quality than the membrane specifications.
High TDS - total dissolved solids

Feedwater less than 35 psi should consider using

reducing feedwater pressure over

a low pressure boost pump. Booster pump require-

membrane ment, inquire with web site or our offices

High feedwater pressure

Feedwater above 65 psi should be regulated to
a maximum of 65 psi into the system

Problem - Water Quality

Possible Causes

Solution

High Total Dissolved
Solids (TDS) in the
Product Water

Low Quality Water
Taste, Odor

and/or
Tank fills too fast

Low Quality Water
Taste, Odor

and/or
Tank fills too fast

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