Tjernlund SS2 SideShot with UC1 Universal Control (Version X.02) 8504105 Rev 07/02 User Manual

Page 21

Advertising
background image

An impeller that exhibits large amounts of particulate should be cleaned with a soft metal wire brush and soot cleaner. Clean
each blade, as well as the rest of the impeller. An impeller that appears to be out of round should be replaced with a new impeller.
After cleaning or replacing impeller, perform “Draft Adjustment Procedure” on page 16. If inlet assembly is removed for cleaning or
replacement of impeller, make sure inlet assembly gasket is in good shape when replacing inlet assembly. If gasket is damaged
use a 1/8” bead of high temperature RTV sealant on inlet assembly before securing to venter housing.

MOTOR OILING
The SS2 Motor has sealed ball bearings and requires no oiling.

HOW TO OBTAIN SERVICE ASSISTANCE

1.

If you have any questions about your Power Venter or if it requires adjustment, repair or routine maintenance, we suggest
that you contact your installer, contractor or service agency.

2.

If you require technical information contact Tjernlund Products, Inc. at 1-800-255-4208.

When contacting Tjernlund Products, Inc., please have the following information available:

1.

Model of the Power Venter as shown on the label attached to Power Venter.

2

Name and address of installer and any service agency who performed work on Power Venter.

3.

Date of original installation and dates any service work was performed.

4.

Details of the problem as you can best describe them.

LIMITED PARTS WARRANTY AND CLAIM PROCEDURE

Tjernlund Products, Inc. warrants the components of the SideShot for two years from date of installation. This warranty covers
defects in material and workmanship. This warranty does not cover normal maintenance, transportation or installation charges for
replacement parts or any other service calls or repairs. This warranty DOES NOT cover the complete SS2 if it is operative, except
for the defective part.

Tjernlund Products, Inc. will issue credit or provide a free part to replace one that becomes defective during the two year warranty
period. Proof of date of the installation in the form of the contractor sales/installation receipt is necessary to prove the unit has
been in service for under two years. All receipts should include the date code of the SideShot to ensure that the defective compo-
nent corresponds with the complete unit. This will help preclude possible credit refusal.

1.) Follow troubleshooting guide to determine defective component. If unable to determine faulty component, contact your

Tjernlund distributor or Tjernlund Products Technical Customer Service Department at 1-800-255-4208 for troubleshooting
assistance.

2.) After the faulty component is determined, return it to your Tjernlund distributor for replacement. Please include SideShot date

code component was taken from. The date code is located on the Electrical Box coverplate. If the date code is older than 2
years, you will need to provide a copy of the original installation receipt to your distributor. Credit or replacement will only be
issued to a Tjernlund distributor after the defective part has been returned prepaid to Tjernlund.

WHAT IS NOT COVERED

Product installed contrary to our installation instructions

Product that has been altered, neglected or misused

Product that has been wired incorrectly

Product that has been damaged by a malfunctioning or mistuned burner

Any freight charges related to the return of the defective part

Any labor charges related to evaluating and replacing the defective part

REPLACEMENT PARTS

Component

Part Number

Motor

950-0015

Proving Switch (Old Style exterior Junction box mount)

950-0016

Proving Switch (New Style interior Junction box mount)

950-0029

Impeller

950-0017

High Limit Switch

950-0018

Venter Housing

950-0019

Cooling Fan

950-0020

Universal Control Circuit Board

950-8801

20

Advertising