Welch Allyn PROPLUS 2101KGWA Health-o-Meter Professional Scales - User Manual - Manual (Page 14)

13
WARRANTY
3- YEAR LIMITED WARRANTY
What does the Warranty Cover?
Health o meter ® Professional ProPlus ® scales are warranted from date of purchase against defects of
materials or in workmanship for a period of three (3) years. If you have an equipment problem that you
cannot resolve, and the Customer Service provider determines that a defect of material or in
workmanship exists, the customer’s sole remedy will be repair or replacement of the scale at no charge.
Replacement will be made with a new or remanufactured product or component. If the product is no
longer available, replacement may be made with a similar product of equal or greater value. All parts
including repaired and replaced parts are covered only for the original warranty period.
Who is Covered?
The original purchaser of the product must have proof of purchase to receive warranty service. Please
save your invoice or receipt. Authorized dealers selling Pelstar products do not have the right to alter,
or modify or any way change the terms and conditions of this warranty.
What is Excluded?
Your warranty does not cover normal wear of parts or damage resulting from any of the
following:
negligent use or misuse of the product, use on improper voltage or current, use contrary to
the operating instructions, abuse including tampering, damage in transit, or unauthorized repair or
alternations. Further, the warranty does not cover Acts of God, such as fire, flood, hurricanes and
tornadoes. This warranty gives you specific legal rights, and you may also have other rights that vary
from country to country, state to state, province to province or jurisdiction to jurisdiction.
To get Warranty Service make sure you keep your sales receipt or document showing proof
of purchase.
Call the Customer Service Center nearest you for assistance--please see page 4 of this
manual. Before returning a product, you must obtain authorization from Customer Service.
Customer Service personnel will give you a Service Notification number. Please note this number on
the outside of your shipping box. Returns without a Service Notification number will not be accepted for
delivery. Attach your proof of purchase to your defective product along with your name, address,
daytime telephone number and description of the problem. Carefully package the product and
send it with shipping and insurance prepaid to the address you are given by Customer Service
.
Write, “Attention SN#________”, and the shipping address, on the shipping label, following Customer
Service instructions.
PRODUCT LIFE: 10 YEARS / 100,000 CYCLES
0459
PELSTAR, LLC
11800 South Austin Avenue - B • Alsip, IL 60803 • USA
www.homscales.com
ProPlus® is a registered trademark of Pelstar, LLC. Health o meter ® is a registered trademark of Sunbeam Products,
Inc. used under license. Health o meter ® Professional products are manufactured, designed and owned by Pelstar,
LLC and are distributed by Welch Allyn outside the US and Canada. We reserve the right to improve, enhance or
modify Health o meter ® Professional product features or specifications without notice.
© Pelstar, LLC 2010
QNET BV
HOMMERTERWEG 286
6436 AM AMSTENRADE
THE NETHERLANDS