Panasonic KXF1100 - Manual (Page 62)

9. Troubleshooting and Routine Care
General
PROBLEM CAUSE & REMEDY
I cannot make and receive calls. •the power cord or telephone line cord is not connected. Confirm the
connection (see page 9).
I cannot make calls. •The setting of the dialing mode is wrong. Check the selector (see
page 9).
The unit does not work. • Disconnect the unit from the telephone line and connect to a known
working phone. If the known working phone operates properly, call
your service personnel to have the unit repaired. If the known
working phone does not operate properly, consult your telephone
company.
The unit does not ring. •The ringer volume is set to OFF. Raise it to a suitable level (see
page 14).
The REDIAL/PAUSE button does
not function properly.
• If this button is pressed during dialing, a pause will be inserted. If
this button is pressed immediately after the dial tone is obtained, the
last number dialed will be redialed.
While programming, I cannot
enter the activation code or the
prohibitor ID.
•The whole or part of the number is same as the other code or ID.
Change the number (see pages 34, 35 and 42).
Fax Transmission & Reception
PROBLEM CAUSE & REMEDY
The other party complains that
letters on their received
document are distorted.
• If your line has special telephone services such as call waiting, the
service may have been activated during the fax transmission.
Connect the unit to a line that does not have such services.
•Another telephone connected to the same line is off the hook.
Hang up and try again.
The other party complains that a
dirty pattern or a black line
appears on their received
documents.
•The glass or rollers are dirty. Clean them (see page 67).
I cannot make an international
fax call.
•Use the overseas transmission mode (see page 46).
•Add two pauses at the end of the phone number (see page 56).
I cannot receive documents
automatically. •The receive mode is set to TEL. Set the receive mode to ANS/FAX
or FAX.
•The time to answer the call may be too long. Decrease the number
of rings (see page 21).
•The greeting message may be too long. Shorten the message or
ask the other party to press and then start transmission.
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