Kofax Communication Server 9.1 - Manual (Page 16)

Client Applications Administrator‘s Manual Version 5.32.00
©Kofax, Inc. 16/203
Note: When using LAN Login, TC/Login uses by default the complete login name (e.g.
TestUser@EMEA) to login into TCOSS. If the users in TCOSS are created with the short
name only (TestUser in the example above), you will get the response 609 (User ID not
found). TC/Login can be forced to use the short user ID only by setting following registry value
(type DWORD):
HKLM\SOFTWARE\TOPCALL\Common\UseOldUserID=0x1
With HKCU support, the registry value must be created in:
HKCU\SOFTWARE\TOPCALL\Common\UseOldUserID=0x1
When you configure the servers in the Management Console, make sure that the messaging
server and the archive server match, since messaging server 1 is always linked with archive
server 1.