Alert level values, Sub-alert, Active – Kofax Communication Server 9.1 User Manual

Page 43: Periodic repetition, Name, Trigger threshold and re-activation threshold

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Administrator‘s Manual Version 5.32.00

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Click the

‗Save‘ button to save the alert.

4.9.3.1.3.3

Alert level values

4.9.3.1.3.3.1

Sub-Alert

A level which has this flag set is not triggered if another level with a higher trigger threshold is
active.

4.9.3.1.3.3.2

Active

Each level can be set to active / inactive.

4.9.3.1.3.3.3

Periodic Repetition

If an alert is triggered and the alerting condition persists, the alert message will be repeated
after the specified time. The minimum value for a periodic repetition is 10 minutes. No periodic
repetition is done if this configuration parameter is 00:00.

4.9.3.1.3.3.4

Name

The name of the alert level.

4.9.3.1.3.3.5

Trigger threshold and Re-activation threshold:

If the number of queue entries passes the trigger threshold the alert will be triggered, and will
not be checked again unless the number of queue entries has fallen below the re-activation
threshold. The trigger threshold is higher than the re-activation threshold.

For a warning retraction, which is triggered on falling queue length, two thresholds are defined
as well, but in this case the trigger threshold is lower than the re-activation threshold. The
warning retraction will be triggered if the queue length falls below the trigger threshold and the
check will be suspended until the queue length has risen above the re-activation threshold.

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