Kofax Communication Server 9.1.1 - Manual (Page 26)

TC/WEB Tcweb_User_50112.Doc
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2.4 Sending a Message
New messages can be created in four locations
with a New Message button:
1) The Toolbar
2) The Home tool
3) The Inbox
4) The Outbox
Picture 54: New Message buttons
2.4.1 New Message Tool
Recipient addresses can be entered directly or by
means of an address book tool.
Entering an address directly
TC/Web automatically recognizes email addresses
by the @ symbol, and recognizes numbers with
more than four digits as fax addresses.
To use a different kind of service, addresses are
formatted as:
service_name#address
Address examples
E-mail – [email protected]
Fax - 3334445678
SMS – SMS#4446661234
Voice – VOICE#6667772345
(These service names are just examples.)
Picture 55: New Message window
To send to another KCS user, the TOPCALL service can be used:
TOPCALL#userid
To send to a distribution list, both the address book name and the distribution list name must be entered,
sepa
rated by a “|”:
Addressbook_name|DistributionList_name
For example:
GroupBook|PressReleaseList
Addresses can be separated by semicolon (;) or comma (,). This is different from TCfW, where comma is used
as a separator between service name and address.
Note
: Special characters such as “@” or “,” should not be used in user names.
Note: The maximum supported number of recipients of each type is 200. A message can be sent to 200 TO, 200
CC and 200 BCC recipients. Therefore it is recommended to keep the number of recipients in a distribution list
under this size. To send to more recipients at once (up to 30,000) please use TC/Broadcast.
Note: It is not possible to directly enter a stored recipient name. Recipients can be selected by using the address
book tool.