Printing problems, Printer trouble – Canon IR3300 User Manual

Page 65

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Printing Problems

5-5

5

T

roub

leshooting

Printing Problems

If you have trouble printing, we recommend dealing with the problems in the
following ways.

NOTE

Please contact your Canon service representative if a problem persists, or if you
encounter problems not listed below.

Printer Trouble

The printer does not work

Printing stops before the job is complete

You cannot stop the print job

Cause 1

There is data remaining in the printer’s memory (The Processing/Data lamp is flashing
or lit.)

Solution

Print out the data.

Reference

See “Operating Print Jobs Sent from a Computer,” in the Reference Guide.

Cause 2

There is a problem with the printer or the software.

Solution

Look at the message on the display and act accordingly.

Reference

See “When a Message Is Displayed,” on p. 5-3.

Cause

There is data remaining in the printer’s memory (The Processing/Data lamp is flashing
or lit.)

Solution

Print out the data.

Reference

See “Operating Print Jobs Sent from a Computer,” in the Reference Guide.

Cause

The print job is too large to be stopped.

Solution

Restart any jobs that have been suspended by performing an error skip.

iR33/28/22RG.book Page 5 Thursday, May 10, 2001 5:27 PM

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