Sending – Brother FAX-400 User Manual
Page 20
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S E N D I N G
SENDING
SYMPTOM
POSSIBLE CAUSE
ACTION
cf.
Document jam
•
Jam in the scanning section
•
Open the panel cover and
remove the jammed paper.
Close the cover (and listen for
the click).
Document not feeding
properly
•
Cover not closed securely
•
Document is too thick or thim
too small, wet, wrinkled,
curled or torn
•
Document guide not adjusted
to document size
•
More than 20 pages of
documents in the feeder
•
Push the panel cover closed
until you hear a clicfc
•
Use a photocopier to make a
copy, then send the copy
•
Adjust the document guide to
fit the document size
•
Set only 20 pages of the
document in the feeder at one
time
Documents are
impossible to feed
•
Documents have been
inserted in the position for
recording paper output
•
Insert the documents into the
document wire extension
III-8-1
Password transmission
error
•
Password function on
rpcpiving pnd is OFF
•
Passwords do not match
•
Receiving unit has no
password function
•
Receiving unit is not a
Brother series machine
•
Contact the receiver
•
Contact the receiver to
confirm the code being used
•
Contact the receiver
•
Contact the receiver to
confirm the machine being
used
Image quality of
document is poor
•
Problem with receiving unit
•
Scanning head is dirty
•
Scanning head is bad
*
Use your fax unit to make a
test copy (If this is passable,
the problem is at the other
end.)
*
Clean the scanning head
*
Call your Brother service
center
III-8-1
VII-3
Documents sent are
received blank
*
Document is face up in the
feeder
*
Set the document face down
in the feeder and send it again
Auto transmission is
not working
•
The wrong (a non-fax)
number was dialed
•
Polled or transmission or
redialing with a document in
the feeder is being carried out
♦
Double check the fax number
you have registered in the
machine
•
Use the interrupt function
V-10-1
Delayed sending does
not work
•
The HOOK key has been
pressed or the handset was
picked up
•
Polled transmission, or
redialing with a document in
the feeder is being carried out
•
Refer to the instructions and
begin again
•
Use the interrupt function
V-10-1
V I -2