After installation and authorization, Learning how to use dcam: synth squad, Software updates – FXpansion DCAM Synth Squad Quick Start Guide User Manual

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After installation and authorization

Once you have authorized DCAM: Synth Squad, you are ready to launch its included
instruments either standalone, or as plugins within a compatible host.
If you are unsure of how to use the standalone applications, or how to launch the DCAM
instruments as plugins in your host, see Appendix 1 of the operation manual, provided as
a PDF file with the installation.

Learning how to use DCAM: Synth Squad

The rest of this guide provides a brief introduction to using DCAM: Synth Squad.
The operation manual PDF file is installed in the following locations:
Mac OSX:

Library/Application Support/FXpansion/DCAM Synth Squad/Help

Windows:

C:\Program Files\FXpansion\DCAM Synth Squad\Help

The built-in Preview application in Mac OSX can view PDF files. Windows users must
install a PDF reader, such as Adobe Acrobat Reader, available from:

get.adobe.com/reader

Video introductions

The DCAM: Synth Squad installation disc includes a series of QuickTime video tutorials
on the DCAM instruments and their common features. The videos should play on Mac
OSX without any additional software. To play them on Windows, you must first install
Apple’s QuickTime software for Windows or, alternatively, VLC or any other software
capable of viewing QuickTime movies.

www.apple.com/quicktime/download

www.videolan.org/vlc

Software updates

We highly recommend that you check our site for updates as soon as possible. DCAM:
Synth Squad is constantly under development in order to increase its performance.
If you encounter a problem with the software, it is very likely that the issue will be fixed by
simply updating to the latest version available on our website.

Technical support

If you encounter any unresolvable problems when using DCAM: Synth Squad, please
follow these steps:

1.

Fully read the ‘Install and Launch’ guide and operation manual PDF.

2.

Consult the DCAM: Synth Squad FAQ, which is frequently updated with current issues:

www.fxpansion.com/synthsquadfaq

3.

If you cannot resolve your problem with the information provided in the FAQ, please
contact our technical support team, who will endeavour to get you up and running as
quickly as possible.

www.fxpansion.com/support

Please note that you must register your copy of DCAM: Synth Squad before you can
receive support, whether through our support ticket system, or via the forum.
It is highly recommended to use the ticket system for most technical issues, as it prompts
you for the information we need in order to process your support request as efficiently as
possible.
If you do not provide adequate information, your query will take much longer to resolve!

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