Introduction, Technical support, Email – Heli-Max HMXE0837 User Manual

Page 2: Phone, Regular mail

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INTRODUCTION

INTRODUCTION

Thank you for purchasing the Heli-Max 1SQ V-cam Quadcopter. We are certain

you will get many hours of enjoyment out of this model. If you should have

any questions or concerns please feel free to contact us at: helihotline@
hobbico.com. For the latest technical updates or manual corrections visit
the Heli-Max web site at www.helimax-rc.com. If there is any new technical
information, changes or important updates to this model a “tech notice” box

will appear on the 1SQ V-cam product page. Click the “tech notice” box to

learn more about this important update.

When you see this symbol, please pay special attention

and heed all warnings regarding the information within.

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TECHNICAL SUPPORT

TECHNICAL SUPPORT

Please note that we cannot provide you information on the pricing you will
fi nd in your local retailer’s store for any products.

If you need technical support or have any questions, you can reach us by
one of the following means. When contacting us, please include the product

you are referring to, its stock number and as much information about your

question or issue as possible.

For support outside the U.S. or Canada, please contact the distributor in your
country. If unable to contact the appropriate distributor, please contact us.
However, we are unable to respond to emails in languages other than English.

Email

Email us at [email protected]. Please try to include as much

information as possible when asking your question. Also please be sure

to list your full email address (ex: [email protected]) as well as at least one
other means of daytime contact in your email.

Phone

1-217-398-8970 Select option 6.

Available Monday-Friday, 8am-5pm

U.S. Central Time.

Fax

1-217-398-7721 Please be sure to

include a daytime telephone number

or return fax number so that we can
contact you.

Regular Mail

If you prefer, we can always respond with a regular mailed letter. Simply write
to us, including a brief explanation of your problem or question along with the
product name you are referring to. Use the Hobby Services address on page 3.

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