Accu-Chek Aviva Expert - Manual (Page 253)

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9
Display Shows Possible Cause(s) Possible Solution(s)
E-57 Electronic
Error j An electronic error has
occurred or, in rare cases, a
used test strip was removed
and reinserted.
j Turn off the meter and remove the batteries. Wait at
least 20 seconds prior to reinserting the batteries.
Turn on the meter and perform a blood glucose or
control test. If the problem persists, contact
ACCU-CHEK Customer Care Service Center at
1-800-688-4578.
E-58 Temp. Error j The temperature is above or
below the proper range for
the meter.
j Move the meter to an area within the proper
temperature range indicated for test strip use in the
test strip package insert. Wait 5 minutes before
turning on the meter. Repeat the test. Do not
artificially heat or cool the meter.
E-59 Battery
Empty j The batteries are extremely
low.
j Insert new batteries. See Chapter 8, Maintenance.
E-60 Time/Date
Error j The time and date settings
may be incorrect.
j You have changed the
batteries.
j Ensure the time and date are correct and adjust, if
necessary. See Chapter 5, Changing Meter
Settings.
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