Cuisinart Elite DLC-XPN - Manual (Page 18)

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service, simply call our toll-free number 1-800-
726-0190 for additional information from our
Customer Service Representatives, or send
the defective product to Customer Service
at Cuisinart, 7475 North Glen Harbor Blvd.
Glendale, AZ 85307.
To facilitate the speed and accuracy of your
return, please enclose $10.00 for shipping and
handling of the product.
Please pay by check or money order (California
residents need only supply proof of purchase
and should call 1-800-726-0190 for shipping
instructions).
NOTE: For added protection and secure
handling of any Cuisinart
® product that is being
returned, we recommend you use a traceable,
insured delivery service. Cuisinart cannot be
held responsible for in-transit damage or for
packages that are not delivered to us. Lost
and/or damaged products are not covered
under warranty. Please be sure to include
your return address, daytime phone number,
description of the product defect, product
model number (located on bottom of product),
original date of purchase, and any other
information pertinent to the product’s return.
CALIFORNIA RESIDENTS ONLY:
California law provides that for In-Warranty
Service, California residents have the option of
returning a nonconforming product (A) to the
store where it was purchased or (B) to another
retail store that sells Cuisinart products of the
same type.
The retail store shall then, at its discretion,
either repair the product, refer the consumer
to an independent repair facility, replace
the product, or refund the purchase price
less the amount directly attributable to the
consumer’s prior usage of the product. If the
above options do not result in the appropriate
relief to the consumer, the consumer may then
take the product to an independent repair
facility if service or repair can be economically
accomplished. Cuisinart and not the consumer
will be responsible for the reasonable cost of
such service, repair, replacement, or refund for
nonconforming products under warranty.
California residents may also, according to their
preference, return nonconforming products
directly to Cuisinart for repair, or if necessary,
replacement, by calling our Consumer Service
Center toll-free at 1-800-726-0190.
Cuisinart will be responsible for the cost of the
repair, replacement, and shipping and handling
for such products under warranty.
BEFORE RETURNING
YOUR CUISINART PRODUCT
If you are experiencing problems with your
Cuisinart product, we suggest that you call
our Consumer Service Center at
1-800-726-0190 before returning the product
to be serviced. If servicing is needed, a
Representative can confirm whether the
product is under warranty and direct you to
the nearest service location.
Your Cuisinart ® Elite Collection ® 12-Cup Food
Processor has been manufactured to the
strictest specifications and has been designed
for use only in 120 volt outlets and only with
authorized accessories and replacement
parts. This warranty expressly excludes any
defects or damages caused by attempted
use of this unit with a converter, as well as
use with accessories, replacement parts or
repair service other than those authorized
by Cuisinart. This warranty does not cover
any damage caused by accident, misuse,
shipment or other than ordinary household
use. This warranty excludes all incidental
or consequential damages. Some states do
not allow the exclusion or limitation of these
damages, so these exclusions may not apply
to you. You may also have other rights, which
vary from state to state.
Important: If the nonconforming product is to
be serviced by someone other than Cuisinart’s
Authorized Service Center, please remind the
servicer to call our Consumer Service Center
at 1-800-726-0190 to ensure that the problem
is properly diagnosed, the product is serviced
with the correct parts, and the product is still
under warranty.
©2013 Cuisinart
150 Milford Road
East Windsor, NJ 08520
Printed in China
12CE138370
N IB-8477E