NewAir AI-400 Series - Manual (Page 15)

TROUBLESHOOTING GUIDE
If the unit is not working properly, please reference the following table:
PROBLEM CHECK PROBABLE REASON SOLUTION
Hot and cold water,
ice-inaker are all not
available, and the POW ER
Main Power Supply
switch in your
home
At “OFF” position Move to “ON” position
indicator isn’t illuminated on Power plug Not on the power outlet Plug it.
the control panel Circuit breaker Tripped Check and reclose
Main Fuse Blown out Replace
Power breakdown Main electrical power supply Wait until the main power supply
resumes
Transformer Unplug or breakdown the PCB
Controller
Call the electrician or serviceman to
perform maintenance
Fuse on the PCB
board
Blown out Call the electrician or seiwiceman to
replace it with same rating
Only hot water not available Hot Water Button
and Hot W ater
indicator
Hot water function is not turned
on by the button on the control
panel
Press the Hot Water button
Hot water use The preceding amount of hot
water is too much
Wait for a moment until the hot
water comes out
Hot water sensor Breakdown Call the serviceman to replace with
a new unit
Only cold water not available Cold W ater Button
and Cold Water
indicator on the
control panel
Cold water function is not
turned on
Press the Cold W ater button
Cold W ater use The preceding mount of cold
water is too much
Wait for a moment until cold water
comes out
Air clearance The apparatus is insufficiently Space the unit from the wall by
between the unit
and the wall
ventilated more than 15 centimeters on each
side
Water separator in The cold water separator has Replace the water isolator at the
the cold tank moved in the cold water tank correct position.
Water bottle The temperature of water
supplied (in the bottle) is too
high. (This occurs when the
bottle is exposed to direct
sunlight for a long time)
Put the water in a
shady, cool place
Ice-making Both ice-making and cold
water functions are running at
same time.
Wait a few minutes after stopping
the ice-making function
13