Dish Network SoloDVR ViP 612 - Manual (Page 109)

104
Troubleshooting Tables
Reference
Remote Control
What Is Happening Possible Reason What to Do
When you press a button on the
remote control, the receiver does not
do what you expect.
The remote control may be
missing batteries, the batteries
may be incorrectly placed in the
remote, or the batteries may be
weak or dead.
• Install four new AAA batteries in the
remote control.
• If the remote control has fresh
batteries, check whether they are
placed according to the label diagram.
If not, remove them and install them
correctly.
Your UHF Pro remote control does not
work well from far away.
You may be experiencing UHF
interference from objects near
your receiver antenna.
• Make sure the remote control antenna
is connected to the
R EMOTE A NTENNA
port on the receiver’s back panel.
• Make sure the remote control antenna
is not touching any other equipment or
any back panel connections on your
receiver. Provide space above the
receiver so the antenna can be
installed straight up.
• Place the receiver higher than the
other equipment in your entertainment
center.
• Move the antenna away from the back
of the entertainment center wiring and
other electronics using a short piece of
coaxial cable (3 to 5 feet).
• Connect an F-connector attenuator
between the receiver’s
R EMOTE
A NTENNA port and the remote control
antenna. Refer to page 65.
• Change the UHF Frequency of the
remote control. Refer to page 64.
When you press the remote control
POWER button to turn the receiver on,
the receiver front panel power light
does not light up.
• Remote control is not
operating properly or the
batteries are weak or dead.
• The receiver power cord is not
plugged into a power outlet, or
there may be a problem with
the power.
• The remote control(s) may not
be set to the address(es) used
by the satellite receiver.
• Try the receiver’s front panel button to
see if the receiver responds.
• Replace the remote batteries with
fresh ones.
• Check that the receiver power cord is
not damaged, and that the plug is
inserted correctly into the outlet.
• Make sure the remote control(s) are
set to the same address(es) used by
the satellite receiver. Refer to
page 62.