Reference – Dish Network SoloDVR ViP 612 User Manual

Page 115

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110

Troubleshooting Tables

Reference

Your computer or fax machine tries to
send a fax or modem transmission,
but fails.

The receiver was sending Pay-
Per-View purchase information
to DISH Network using your
phone line. When the receiver
found that the telephone was
busy, it automatically
disconnected. The fax or modem
found that there was no dial tone,
and cancelled the transmission.

Re-send the FAX or modem
transmission.

Your computer or fax machine was
receiving a fax or modem
transmission, but an error occurred.

The receiver may have tried to
send Pay-Per-View purchase
information to DISH Network
using your phone line during the
fax or modem call. When the
receiver found that the telephone
was busy, it automatically
disconnected. This generated
“clicks” that caused an error in
the FAX or modem transmission.

Have the sender resend the FAX or
modem transmission.

What Is Happening

Possible Reason

What to Do

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