Troubleshooting – Desa EFS33NRB User Manual

Page 25

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113132-01A

25

OBSERVED PROBLEM

Moisture/condensation noticed
on windows

Heater produces a whistling noise
when burners are lit

White powder residue forming
within burner box or on adjacent
walls or furniture

Remote does not function (GHRC
and GHRCTA only)

REMEDY

1. Refer to Air for Combustion

and Ventilation requirements
(page 5)

1. Turn control knob to LO posi-

tion and let warm up for a minute

2. Operate burners until air is re-

moved from line. Have gas
line checked by local natural
or propane/LP gas company

3. Observe minimum installation

clearances (see pages 9
through 12)

4. Clean burners (see Cleaning and

Maintenance, pages 21 and 22)
or replace burner orifice(s)

1. Turn heater off when using

furniture polish, wax, carpet
cleaners, or similar products

1. Replace 9-volt batteries in re-

ceiver and remote control

POSSIBLE CAUSE

1. Not enough combustion/ven-

tilation air

1. Turning control knob to HI po-

sition when burners are cold

2. Air in gas line

3. Air passageways on heater

blocked

4. Dirty or partially clogged

burner orifice(s)

1. When heated, vapors from

furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue

1. Battery is not installed. Bat-

tery power is low

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone.

Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

IMPORTANT:

Operating fireplace where impurities in air exist may create odors. Cleaning supplies,

paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes.
These fumes may mix with combustion air and create odors. These odors will disappear over time.

POSSIBLE CAUSE

1. Not enough air

2. Gas regulator defective

1. Metal expanding while heat-

ing or contracting while
cooling

REMEDY

1. Check burner(s) for dirt and

debris. If found, clean burner(s)
(see Cleaning and Mainte-
nance
, pages 21 and 22)

2. Replace gas regulator

1. This is common with most

heaters. If noise is excessive,
contact qualified service person

OBSERVED PROBLEM

Yellow flame in front burner dur-
ing burner combustion

Fireplace produces a clicking/
ticking noise just after burner is
lit or shut off

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