Laerdal SimView - Manual (Page 21)

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10 Troubleshooting
Q: I have added a microphone, but I do not get any sound recorded?
A: You may have to change the input modes clone setting default is clone from left, but your equipment may
only use the right input in the line-in plug, change to clone from right in input mode.
Q: I have added a USB camera, but I get the message “Device not found” instead of the video?
A: You may have moved the camera from one USB port to another port. In the setup window remove the
camera, and then add the USB camera again, then you will get video.
Q: I get the message: “Audio: Media source not ready”
A: If the microphone is a USB camera, it may have been move from one USB port to another port. See
above for a solution.
Q: My PC stopped working properly when I was in View & Setup?
A: Try stopping Session Viewer by clicking on the red X in the upper right corner, it may take some time
before you get the pop up window asking you if you want to stop, but wait and click yes. You should only
run Session Viewer on the PC no other programs, if you did not run other programs consider upgrading
your PC.
11 Index
Configuration, 6 SessionViewer PC requirements, 3