Delkin Devices 4 User Manual

Page 8

Advertising
background image

Page 6

Delkin Devices User’s Manual

Troubleshooting

This is a very basic troubleshooting list. If your problem isn’t solved by those listed,
Please visit our web site

http://www.delkin.com

for FAQs and current information on

compatibility issues as well as the latest software drivers. Or see the back page for
contacting Tech Support.

SYMPTOM

CAUSE

SOLUTION

The “Removable Disk” icon
does not appear in the “My
Computer” window.

The driver software may not
have been properly installed .

The reader is not connected
properly.

The SmartMedia Card is not
inserted fully.

This OS version does not
support USB.

Reinstall from CD or update
driver software in Device
Manager - specifying the
Reader-4 folder on drive C:\

Unplug the reader and plug it
back in.

Remove and reinsert the card.

Upgrade to a newer OS
version.

The reader doesn’t appear to
be powered.

I’ve just received the dreaded
Windows “Blue Screen”.

Loose or improper cable
connections.

Insufficient power from the
computer.

Check all cable connections
and power cords.

Connect the reader directly
into the computer’s USB
socket.

The card has been removed
while a file is still open on the
card.

The card was removed during
a read/write operation.

Recover if possible. But more
than likely you’ll need to restart
Windows.

Wait 5 to 10 seconds after any
activity before removing the
card. To avoid problems, you
can copy the data to the hard
drive before accessing it.

Windows

USB SmartMedia Card Reader

DDREADER-04

Advertising