Envelope feeding problems – Pitney Bowes DM875 Series User Manual

Page 183

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DM825™ and DM875™ Series Digital Mailing System Operating Guide

SV62200 Rev. C

10-7

Envelope(s) getting
jammed (continued)

You are using envelopes that
have dimensions that are outside
the acceptable range. (continued)

To clear a jam from the transport deck:
1.

Pull out on the transport release knob.

2.

Remove the envelope.

3.

If the jam occurred before the system
applied postage to the envelope, the sys-
tem will now print the postage on a tape.

4.

Apply the postage tape to the envelope.

5.

Push the transport deck back up until it
snaps into position.

6.

Make sure the transport deck is level with
the feed deck.

7.

Run a test pattern to make sure the print-
head isn’t damaged. Refer to the Printing a
Test Pattern
section in Chapter 9 in this
guide.

Envelope Feeding Problems

Description

Possible Causes

Solution

Transport Release Knob

Transport Deck

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