Troubleshooting – Taser CAM User Manual

Page 23

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23

Troubleshooting

9

Troubleshooting the TASER CAM

Symptom

Cause

Possible Solution(s)

The TASER CAM recorder will

not charge fully or at all, but the

charge indicator light is flashing.

The battery may not be working

properly.

Replace the battery.

The TASER CAM recorder charge

indicator light will not come on.

The cable/charger is bad.

Use a different cable.

The wall outlet is not working.

Use a different wall outlet/socket.

The charging cable is

disconnected from the wall.

Make sure the cable is connected

properly.

The charging cable is not properly

inserted into the TASER CAM

recorder.

Make sure the cable is inserted

properly.

The TASER CAM recorder is

damaged.

Contact TASER International.

The TASER CAM USB indicator light

(Red/Green) will not come on.

The USB port is bad.

Use a different USB socket.

The USB cable is not properly

inserted into the TASER CAM

recorder.

Make sure cable is inserted

properly.

The TASER CAM recorder is

damaged.

Contact TASER International.

The TASER CAM recorder is

operating in extremely cold

conditions.

Contact TASER International.

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