Troubleshooting – Lenco STB-100 User Manual

Page 19

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16. Troubleshooting

If you encounter problems when using this unit, check the following points
before requesting service.

Problem

Solution

No Power

Please:
Confirm that you have an appropriate power

source

Check if all connections between wall outlet and

power supply, and power supply and the player are
correct.

Switch power button on front of the player to

turn on the power

Buttons do not work

To completely reset the player, unplug the AC

cord from the AC outlet for 5-10 seconds.

The player does not
respond

to

the

remote control

Point the remote control towards the remote

receiver.

Make sure the signal from the remote control to

the receiver on the player is not blocked by solid
objects.

Reduce the distance to the media player.
Replace the batteries in the remote control.
Re-insert the batteries with their polarities (+/-

signs) as indicated.

No Picture

Check if the TV is switched on.
Select the appropriate video input on your TV

No sound or
distorted sound

Adjust the volume.
Check the audio cables are connected

correctly.

Select the audio output that is

supported by your TV.

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