Dish Network Duo ViP 222 - Manual (Page 123)

Reference
115
Troubleshooting Tables
You set an event timer.
The event timer misses the
beginning or the end of a
program.
• The program may have
started a little earlier than
scheduled, or it may have run
over its scheduled ending
time.
• Use the Start 1 min. early option to start any event
timer one minute early, except for a Pay-Per-View
event.
• Use a manual event timer to start any event timer
at the times you set yourself, except for a Pay-
Per-View event.
Hearing A Program
What Is Happening Possible Reason What to Do
The receiver front panel Power
light is on and there is a good
picture on the TV set, but you
do not hear any sound.
• You may have muted the
sound, or set the volume so
low that you cannot hear it.
• The audio connections may
not be properly connected.
• You have selected Dolby
Digital Only when there is no
Dolby Digital soundtrack.
• Check the volume level on the TV or audio
device. Turn off the mute or turn up the volume,
as required.
• Check the audio connectors and cables from the
receiver to the TV or the sound system.
• Check the TV speakers or the sound system.
• In the Dolby Digital menu, select Dolby Digital/
PCM for the audio output. If your decoder/
amplifier will not accept Linear PCM digital input,
use the analog connections instead.
You hear a foreign language
with a program.
• You may have set the receiver
to select an alternate audio
language. The program may
be in a foreign language.
• Use the Alternate Audio Language menu to
select the language that you prefer.
Caller ID
What Is Happening Possible Reason What to Do
Caller ID is not working. • You do not have Caller ID
service from your local phone
company.
• Verify that Caller ID is a service provided by your
local phone company.
• Your phone line is not
connected to the phone jack
on the back of the receiver.
• Verify that you have connected the phone line to
the phone jack on the back of the receiver.
• You do not have the Caller ID
option enabled.
• Verify that you have enabled Caller ID (page 75).
Timers
What Is Happening Possible Reason What to Do