Trouble shooting, Eneral, Hecks – Argox PT-90 User Manual

Page 87: Peration, Roblems, Obile, Omputer, 1 general checks, 2 read operation problems, 3 mobile computer problems

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User’s Manual

81

9. Trouble Shooting

This chapter contains information on solving problems you may encounter when using the

mobile computer and/or cradle. If problems occur, first carry out general checks before

comparing the problem with the descriptions in this chapter.

9.1 General Checks

Make sure everything is installed properly

Check the power supply (including the main battery or battery pack in the mobile

computer) of all devices

Is the reading window of the mobile computer clean?

Is the interface connector properly connected with the cable?

Are the bar code labels readable, e.g. not damaged or poorly printed?

If the problem persists after these checks are performed, please check the problem descriptions

below. If the suggested solutions below do not resolve the problem, please contact your local

supplier or Argox for technical support:

http://www.argox.com

If the PT-9X30 mobile computer needs repair, please ensure that the label with the serial

number is present. If sending the mobile computer or cradle back to your local supplier or

Argox, please use the original package to minimize the chances of damage during shipping.

9.2 Read Operation Problems

If the mobile computer has a problem reading barcode labels


Barcode reading problems

Make sure the scanning application is loaded and operational.

Run Scan Configuration program to modify barcode read setting.

Barcode may be distorted and should be replaced.

Battery needs recharging or replacing

9.3 Mobile Computer Problems


Mobile computer does not power on.

Battery needs recharging or replacement.

Insure that battery is installed correctly.


Mobile computer shuts itself down

Adjust Power Properties

Battery needs recharging.

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