Troubleshooting, Frequent troubleshooting topics, Upper thread is too tight – Baby Lock Crescendo (BLCR) Instruction and Reference Guide User Manual
Page 197: Symptom, Cause, Remedy, Tangled thread on wrong side of fabric, Incorrect thread tension
TROUBLESHOOTING
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Appendix A-7
A
1
If the machine stops operating correctly, check the following possible problems before requesting service. 
You can solve most problems by yourself. Visit us at “ www.babylock.com ”.
If the problem persists, contact your nearest authorized retailer.
Frequent troubleshooting topics
Detailed causes and remedies for common troubleshooting topics are described below. Be sure to refer to 
this before contacting your retailer.
Upper thread is too tight
■ Symptom
*
The upper thread appears as a single continuous 
line.
*
The lower thread is visible from the upper side of the 
fabric. (Refer to the illustration below.)
*
The upper thread has tightened up, and comes out 
when pulled.
*
The upper thread has tightened up, and wrinkles 
appear in the fabric.
*
The upper thread tension is tight, and the results do 
not change even after the thread tension is adjusted.
a Lower side of fabric
b Lower thread visible from upper side of fabric
c Upper thread
d Upper side of fabric
e Bobbin thread
■ Cause
Incorrect lower threading
If the lower thread is incorrectly threaded, instead of 
the appropriate tension being applied to the lower 
thread, it is pulled through the fabric when the 
upper thread is pulled up. For this reason, the thread 
is visible from the upper side of the fabric.
■ Remedy
Correctly install the lower thread.
a
Turn off the sewing machine.
b
Remove the bobbin from the bobbin case.
c
Place the bobbin in the bobbin case so that 
the thread unwinds in the correct direction.
*
Hold the bobbin with your right hand with the 
thread unwinding to the left, and hold the end of the 
thread with your left hand. Then, with your right 
hand, place the bobbin in the bobbin case.
If the bobbin is inserted with the thread unwinding 
in the wrong direction, sewing will be done with 
an incorrect thread tension.
TROUBLESHOOTING
■ Upper thread is too tight
page A-7
■ Tangled thread on wrong side of fabric
page A-8
■ Incorrect thread tension
page A-10
■ Fabric is caught in the machine and cannot be
removed
page A-11