11 troubleshooting and solution – Fenix Watts V27 User Manual
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11 Troubleshooting and solution
After initialisation period your GSM module will display the result of the Auto check function, by signalling
on the LED the default or error detected.
The initialising period is showed by the 2 communication & SMS blinking LED (alternatively Green / Red).
Status of the LED after initialising period:
Com.
LED
SMS/GSM
LED
Network
LED
V24 display
Default
Solution
RED
blinking
-
-
GSM
System Error 0
Bus communication
error between V24
central and GSM or
RF antenna
Check the connections, if prob-
lem persist contact your seller.
Red
blinking
-
GSM
System Error 1
SIM card inserted but
locked by PIN code.
Remove the PIN code security
function on a GSM mobile.
-
Red
blinking
-
GSM
System Error 2
GSM module, internal
error
Try to reset* the GSM module.
If problem persist contact your
seller.
-
Red
blinking
-
GSM
System Error 3
SMS Transmission
failed
Check the network power, and
try to move the GSM module in
another place in the house.
-
Red
blinking
ON
GSM
System Error 4
SIM card detected, but
impossible to register
on network.
Check GSM antenna connec-
tion.
Check if the SIM card is avail-
able on the network detected.
Check SIM card validity.
Contact your provider of SIM
card.
Red
blinking
-
GSM
System Error 5
SIM card not detected
Check the correct insertion of
the SIM card
Clean the contact of the SIM
card.
Check the SIM card on a GSM
mobile.
Contact your seller.
Red
blinking
-
GSM
System Error 6
SIM card detected but
empty (No credit)
Fill your SIM card.
* You will have the possibility to reset your GSM module by pressing the push button during 10 seconds (to
be use only when you have lost the communication SMS function)
SMS / GSM
LED
Com. LED
Network
LED