11 troubleshooting and solution – Fenix Watts V27 User Manual

Page 34

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34

11 Troubleshooting and solution


After initialisation period your GSM module will display the result of the Auto check function, by signalling
on the LED the default or error detected.
The initialising period is showed by the 2 communication & SMS blinking LED (alternatively Green / Red).











Status of the LED after initialising period:

Com.

LED

SMS/GSM

LED

Network

LED

V24 display

Default

Solution

RED

blinking

-

-

GSM

System Error 0

Bus communication
error between V24
central and GSM or
RF antenna

Check the connections, if prob-
lem persist contact your seller.

Red

blinking

-

GSM

System Error 1

SIM card inserted but
locked by PIN code.

Remove the PIN code security
function on a GSM mobile.

-

Red

blinking

-

GSM

System Error 2

GSM module, internal
error

Try to reset* the GSM module.
If problem persist contact your
seller.

-

Red

blinking

-

GSM

System Error 3

SMS Transmission
failed

Check the network power, and
try to move the GSM module in
another place in the house.

-

Red

blinking

ON

GSM

System Error 4

SIM card detected, but
impossible to register
on network.

Check GSM antenna connec-
tion.

Check if the SIM card is avail-
able on the network detected.
Check SIM card validity.
Contact your provider of SIM
card.

Red

blinking

-

GSM

System Error 5

SIM card not detected

Check the correct insertion of
the SIM card
Clean the contact of the SIM
card.
Check the SIM card on a GSM
mobile.
Contact your seller.

Red

blinking

-

GSM

System Error 6

SIM card detected but
empty (No credit)

Fill your SIM card.


* You will have the possibility to reset your GSM module by pressing the push button during 10 seconds (to
be use only when you have lost the communication SMS function)








SMS / GSM

LED

Com. LED

Network

LED




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