Maintenance, Service – GAI-Tronics 226-003 S.M.A.R.T. Phones with Keypads User Manual
Page 18
Pub. 42004-349F
S.M.A.R.T.
P
HONES WITH
K
EYPADS
P
AGE
17 of 21
f:\standard ioms - current release\42004 instr. manuals\42004-349f.doc
04/09
Maintenance
Service
If your S.M.A.R.T. Phone requires service, contact your GAI-Tronics Regional Service Center for a
return authorization number (RA#). Equipment should be shipped prepaid to GAI-Tronics with a return
authorization number and a purchase order number. If the equipment is under warranty, repairs will be
made without charge. Please include a written explanation of all defects to assist our technicians in their
troubleshooting efforts.
Call 800-492-1212 inside the USA or 610-777-1374 outside the USA for help identifying the Regional
Service Center closest to you.
Preventive Maintenance for Model 276-003
Stainless steel does not require maintenance to prevent corrosion from occurring. Different installation
locations may require more regular maintenance than others, depending on the environment and exposure
to airborne contaminants. The following maintenance steps should be performed on a regular basis or
when corrosion is first noticed on your Model 276-003.
Cleaning
• For general cleaning, wipe the surface with a cleanser or a cleanser and water mixture. Any cleanser
that is safe for glass is usually safe for stainless steel. Wipe dry.
• If corrosion or rusting is noticed, remove with a non-abrasive commercial cleanser and water. Rub
stained areas in the same direction as the existing grain. Stubborn stains may be removed with a
magnesium oxide, ammonia, and water paste. Wipe clean with water rinse and dry.
Prevention
Automotive wax provides the best results in preventing corrosion on stainless steel. Simply apply wax,
let dry to a haze, and buff to a shine with a clean dry cloth. This application should protect the telephone
surface for many months as it will allow natural reformation of the chromium oxide layer.
Do NOT use steel wool, sandpaper, mineral acids, bleaches, or chlorine cleansers on the stainless
surface.