Warranty, Return policy – GAI-Tronics 7325-106 Multi-Party Amplifier Enclosure ((ATEX Zone 2/CE Mark) User Manual

Page 7

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(Rev. 10/06)

Warranty

Equipment.

GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any

GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall

comply with the then-current product specifications and product literature, and if applicable, shall be fit

for the purpose specified in the agreed-upon quotation or proposal document. If (a) Seller’s goods prove

to be defective in workmanship and/or material under normal and proper usage, or unfit for the purpose

specified and agreed upon, and (b) Buyer’s claim is made within the warranty period set forth above,

Buyer may return such goods to GAI-Tronics’ nearest depot repair facility, freight prepaid, at which time

they will be repaired or replaced, at Seller’s option, without charge to Buyer. Repair or replacement shall

be Buyer’s sole and exclusive remedy. The warranty period on any repaired or replacement equipment

shall be the greater of the ninety (90) day repair warranty or one (1) year from the date the original

equipment was shipped. In no event shall GAI-Tronics warranty obligations with respect to equipment

exceed 100% of the total cost of the equipment supplied hereunder. Buyer may also be entitled to the

manufacturer’s warranty on any third-party goods supplied by GAI-Tronics hereunder. The applicability

of any such third-party warranty will be determined by GAI-Tronics.

Services.

Any services GAI-Tronics provides hereunder, whether directly or through subcontractors,

shall be performed in accordance with the standard of care with which such services are normally

provided in the industry. If the services fail to meet the applicable industry standard, GAI-Tronics will

re-perform such services at no cost to buyer to correct said deficiency to Company's satisfaction provided

any and all issues are identified prior to the demobilization of the Contractor’s personnel from the work

site. Re-performance of services shall be Buyer’s sole and exclusive remedy, and in no event shall GAI-

Tronics warranty obligations with respect to services exceed 100% of the total cost of the services

provided hereunder.

Warranty Periods.

Every claim by Buyer alleging a defect in the goods and/or services provided

hereunder shall be deemed waived unless such claim is made in writing within the applicable warranty

periods as set forth above. Provided, however, that if the defect complained of is latent and not

discoverable within the above warranty periods, every claim arising on account of such latent defect shall

be deemed waived unless it is made in writing within a reasonable time after such latent defect is or

should have been discovered by Buyer.

Limitations / Exclusions.

The warranties herein shall not apply to, and GAI-Tronics shall not be

responsible for, any damage to the goods or failure of the services supplied hereunder, to the extent

caused by Buyer’s neglect, failure to follow operational and maintenance procedures provided with the

equipment, or the use of technicians not specifically authorized by GAI-Tronics to maintain or service the

equipment. THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE IN LIEU OF AND

EXCLUDE ALL OTHER WARRANTIES AND REMEDIES, WHETHER EXPRESS OR IMPLIED BY

OPERATION OF LAW OR OTHERWISE, INCLUDING ANY WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Return Policy

If the equipment requires service, contact your Regional Service Center for a return authorization number

(RA#). Equipment should be shipped prepaid to GAI-Tronics with a return authorization number and a

purchase order number. If the equipment is under warranty, repairs or a replacement will be made in

accordance with the warranty policy set forth above. Please include a written explanation of all defects to

assist our technicians in their troubleshooting efforts.

Call 800-492-1212 (inside the USA) or 610-777-1374 (outside the USA) for help identifying the

Regional Service Center closest to you.

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