GAI-Tronics 293-103 S.M.A.R.T. Externally Powered Emergency Phones - Manual (Page 16)

PUB. 42004-377C
S.M.A.R.T. E XTERNALLY P OWERED ADA-C OMPLIANT E MERGENCY P HONES P AGE
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Maintenance
TMA users can schedule auto-dial maintenance calls to alert maintenance personnel of any unusual sensor
or fault conditions that exist. S.M.A.R.T. Phones can also be programmed to generate an auto-dial
maintenance call when certain sensor events are discovered. Access to the S.M.A.R.T. Phone’s
maintenance mode is restricted through the use of the maintenance access PIN. The maintenance access
PIN should be distributed only to trained maintenance personnel.
If your S.M.A.R.T. Phone requires service, contact your GAI-Tronics Regional Service Center for a
return authorization number (RA#). Equipment should be shipped prepaid to GAI-Tronics with a return
authorization number and a purchase order number. If the equipment is under warranty, repairs will be
made without charge. Please include a written explanation of all defects to assist our technicians in their
troubleshooting efforts.
Call 800-492-1212 inside the USA or 610-777-1374 outside the USA for help identifying the Regional
Service Center closest to you.