GAI-Tronics 293-103 S.M.A.R.T. Externally Powered Emergency Phones - Manual (Page 4)

PUB. 42004-377C
S.M.A.R.T. E XTERNALLY P OWERED ADA-C OMPLIANT E MERGENCY P HONES P AGE
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Standard Operation
There are two types of telephones described in this manual. The first includes a single emergency push
button and the second includes an emergency push button, a call push button, and telephone keypad. The
operation of both is listed below.
Placing an Emergency Call from a S.M.A.R.T. Phone (All Models)
To place an emergency call:
1. Press the E MERGENCY push button to place an immediate call to a preprogrammed emergency
number, typically a security office or 911.
2. As the factory default, the C ALL R ECEIVED W HEN L IT LED will light steady when the phone detects
sound (i.e., “Hello, Security…”).
3. As an alternate operation, the emergency phone can be configured* to require operator action to light
the C ALL R ECEIVED W HEN L IT LED. If this mode is configured, the operator lifts the handset, and
presses # (or *) to acknowledge the call and then the C ALL R ECEIVED W HEN L IT LED will light
steady.
Placing a Non-Emergency Call (Models 294-103AL and 298-103 Only)
To place a non-emergency call:
1. Press the C ALL push button.
2. Wait for dial tone.
3. Use the keypad to dial the desired number.
4. At the end of the conversation, press the C ALL push button again to put the phone on-hook.
Receiving a Call
When a S.M.A.R.T. emergency telephone is called, the phone automatically goes off-hook and a
conversation can take place.
Disconnecting Calls
There are both manual and automatic methods included in the S.M.A.R.T. emergency telephones to
disconnect calls. The disconnect methods include the following:
• To remotely disconnect of an emergency call, operator enters either the #
# or *99 control command.
• To manually disconnect an emergency call, press the E
MERGENCY button after 15 seconds (can be
disabled)*.
• To manually disconnect a non-emergency call, press the C
ALL button a second time.
• To automatically disconnect;
- All calls, loop current drop disconnect.
- All calls, maximum call duration timeout (configurable from 1 minute to 4 ½ hours)
- Emergency and incoming calls, call progress tones (dial tone, busy signal, fast busy (or reorder)
tone)
For factory defaults and available options, please refer to the Programming section of this manual.
*Contact the Service Center for details at 800-492-1212.