Maintenance, Service – GAI-Tronics 352-101 Division 1 SMART Telephones User Manual
Page 16
Pub. 42004-455B
Model 352-101, 352-102, 352-103, & 352-104 Div. 1 SMART Hazardous Area Telephones Page 16 of 17
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5. Flip the headset activation bracket to its vertical preset position to hang up. If applicable, place the
headset on the bracket after the completion of the call. Otherwise, disconnect the flexible receptacle
and plug by unscrewing the two ends, and pulling them apart. When disconnected, reattach the
sealing cap to the end of the receptacle. See Figure 12.
Figure 12.
Maintenance
Service
If your telephone requires depot service, contact your Regional Service Center for a return authorization
number (RA#). Equipment should be shipped prepaid to GAI-Tronics with a return authorization number
and a purchase order number. If the equipment is under warranty, repairs will be made without charge.
Please include a written explanation of all defects to assist our technicians in their troubleshooting efforts.
Call 800-492-1212 inside the USA or 610-777-1374 outside the USA for help identifying the Regional
Service Center closest to you.