GAI-Tronics 397-700CB RED ALERT VoIP Retro-fit Telephones - Manual (Page 20)

P UB . 42004-461D
H ANDS - FREE V O IP R ETRO -F IT T ELEPHONES P AGE
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Maintenance
WARNING
This product can contain hazardous voltages. Always remove power to this
station prior to servicing.
General Information
1. Inspect and replace frayed or cracked wiring.
2. Secure/replace loose wires and terminal lugs.
3. Remove corrosion from terminals.
4. Inspect fuse F1 on the VoIP Carrier PCBA.
Preventive Maintenance
Stainless steel does require maintenance to prevent corrosion from occurring. Different installation
locations may require more regular maintenance than others, depending on the environment and exposure
to airborne contaminants. The following maintenance steps should be performed on a regular basis or
when corrosion is first noticed.
Cleaning
For general cleaning, wipe surface with a cleanser or cleanser and water mixture. Any cleanser that is
safe for glass is usually safe for stainless steel. Wipe dry.
If corrosion or rusting is noticed, remove with a non-abrasive commercial cleanser and water. Rub
stained areas in the same direction as the existing grain. Stubborn stains may be removed with a paste
made from magnesium oxide, ammonia, and water. Wipe clean with water rinse and dry.
Prevention
Automotive wax provides the best results in preventing corrosion on stainless steel. Simply apply wax,
let dry to a haze, and buff to a shine with a clean dry cloth. This application should protect the telephone
surface for many months as it will allow natural re-formation of the chromium oxide layer.
DO NOT use steel wool, sandpaper, mineral acids, bleaches, or chlorine cleansers on the stainless steel.
Service
If your RED ALERT ® VoIP Telephone requires depot service, contact your Regional Service Center for a
return authorization number (RA#). Equipment should be shipped prepaid to GAI-Tronics with a return
authorization number and a purchase order number. If the equipment is under warranty, repairs will be
made without charge. Please include a written explanation of all defects to assist our technicians in their
troubleshooting efforts.
Call 800-492-1212 inside the USA or 610-777-1374 outside the USA for help identifying the Regional
Service Center closest to you.