3 – where do i get the virtual g-pad app from, 5 – how do i backup and restore in classcomm – Genee World Virtual G Pad User Manual

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FAQ

1 – I have forgotten/lost my license details. What can I do?

Please contact

[email protected]

with details of date of purchase, school name, contact

name and telephone number.

2 – Which browsers can I use to run the Virtual G-Pad?

Currently, testing has been done with Internet Explorer, Mozilla Firefox, Google Chrome, Safari and
Opera.

3 – Where do I get the Virtual G-Pad app from?

Currently, the Virtual G-Pad app is freely available from the iTunes app store and is compatible with
iTouch, iPhone and the iPad. Simply search for “Virtual G-Pad”. Android and blackberry apps are in
development and will be available soon. Contact

[email protected]

for the latest update

on app development.

4 – How do I transfer a mapped presentation between computers without re-mapping?

When you map a PowerPoint Presentation and save it, an associated XML file will also be created
and saved to the same location as the original PowerPoint file. The XML file contains all the mapping
data. When transferring mapped presentations, both the PowerPoint file and the XML must be
transferred together to retain mapping data.

A quick way to transfer mapped, PowerPoint activities is to use ClassComm’s built in Import/Export
Feature. When in resources area of ClassComm, select the presentation/s or yellow folder you wish
to export and go to Import/Export from the top menu bar. Select the presentation to export from
the new window that opens and choose the location to save the exported file to. The file will export
in a zipped file format. This zipped file can then be imported into ClassComm on other computers.

5 – How do I backup and restore in ClassComm

The backup and restore utility allows you to take a snapshot of your ClassComm setup (activities,
test results, students etc) and then restore these onto an alternative ClassComm installation.

Backup

Go to Tools > Backup. This will open the backup/restore utility. From here you can choose to
backup Resources and/or Student Data. Resources are the PowerPoint activities and Student data
includes reports, charts, students and classes. Once the backup options have been set, browse to a
location to save the backup file to and then click OK on the utility interface. The backup will start
and when completed, the backup/restore utility will close.

Restore

Go to Tools > Restore. ClassComm will close and the backup/restore utility will open. Select the
restore options and browse to the location of a saved ClassComm_Bkup_[datestamp].zip file. Click
OK and the restore will begin. NOTE: A restore OVERWRITES current ClassComm resources/student
data with the contents of the backup file.

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