Nevion AD6464M - Manual (Page 19)

AD6464M / AD128128M Rev. 7
nevion.com | 19
6 Before calling Nevion Support
The following table shows possible symptoms, and what to do in order to correct possible
error sources. Every user should read this before calling Nevion Technical Support.
Symptom What to do…
The lower, GREEN LED on the Power
Supply is OFF. No mains or battery power supplying the
frame. Check that the power supply is
connected properly. This includes check of
all connected power cords, etc.
The upper, RED LED on the Power Supply
is ON. There is a power supply failure, indicating
that the power supply module must be
replaced.
The Status LED on the Multicon VX-MOD
card is RED. There is a card error, indicating that the
Multicon VX-MOD card must be replaced.
The Warn LED on the Multicon VX-MOD
card is RED. An abnormal situation has occurred. See
Chapter 2.
If the router has redundant PSU modules,
check that both modules are properly
installed, and are working.
If the router has redundant Multicon VX-
MOD cards, check that both cards are
properly inserted, and are working.
The SYST.ERR. LED on one of the X-point
cards is RED. A fault is detected on the X-point card.
Check that it is properly connected. If it is
properly connected, the X-point card needs
replacement.
The PWR. LED on one of the X-point cards
is RED. Any of the voltages on the card is outside its
legal range, indicating that service in
necessary.
The TEMP. LED on one of the X-point cards
is RED. Any of the temperatures on the card is
outside its legal range, indicating that service
is necessary.