Posiflex JIVA HS-2310 - Manual (Page 11)

Part 11
MAINTENANCE GUIDE LINES
* Please turn off and disconnect power before opening the cover.
* The areas around the print head and motor become very hot during and just
after printing, DO NOT touch them.
* When handling the interior of the thermal printer, please pay attention not
to be hurt by any sharp edge of the metal parts.
GENERAL CLEANING
Please use soft hairbrush or compressed air to clear away any dust or paper
scraps accumulation inside the printer. Check also the area of the auto-cutter
regularly.
PRINT HEAD CLEANING
The print head is located underneath the roll paper passage at the exit as in the
picture below. You can clean the thermal elements of the print head and paper
sensor gently using a cotton swab moistened with isopropyl alcohol solvent.
Before putting back the paper roll for printing, alcohol solvent must be dry
completely.
NOTE: Never do this when print head is still hot. Do not touch the print head
thermal elements and scratch the print head
Paper Jam Problems
Once Paper is jammed inside the printer – Push the paper cover release
button then the top hood can be released. Remove the jammed paper and
reinstall the paper roll. Close the hood properly and firmly for operation.
58mm Paper Installation
To facilitate a 58mm paper width printing job, using a
pair of 58mm paper spacing plates applies 58 mm
width paper roll from 80mm cavity in this printer by
adapting an optional spacing plate and an internal
software switch setting.
As illustrated at the right photo, insert the noted
corners of the spacing plate into the 2 dents inside the
Thermal Elements
Paper Sensor
A
B