DoorKing 6500 User Manual

Page 35

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33

6500-065-K-7-08

•

Check the reversing sensitivity.

•

Disconnect the gate from the gate operator and check that the gate swings freely without any

binding.

•

Replace the circuit board.

Gate opens a short
distance, then stops
and reverses.

Alarm sounds for 5
minutes and then
beeps once every 5
seconds. Operator
will not run.

Symptom

Possible Solution(s)

•

Check the input LEDs. Any ON will hold the gate open and indicates a problem with a keying device.

•

Check the secondary safety devices. Any activated will hold the gate open and indicates a problem

with the safety device.

•

Check the loop detectors. Any activated can hold the gate open and indicates a problem with the

loop detector or ground loop.

•

Operator may be in a “soft shutdown.” Activate any keying device to determine if operator returns

to normal operation.

•

If automatic close is desired, be sure SW-1, switch 4 is ON.

•

Check motor as described on previous page.

Gate opens but will
not close.

Gate closes but will
not open.

Gate closes and then
re-opens.

DC open system will
not open gate upon
AC power outage.

Gate starts to close,
then reverses to
open.

•

Operator may be in a “soft shutdown.” Check input LEDs. If any are ON, momentarily disconnect,

then re-connect the wire going to the respective terminal. Operator should open.

•

Check to be sure that the operator is running in the proper direction. Turn power OFF, and then back

ON. Activate a keying device. Operator should run in the open direction. If operator runs in the
close direction, turn power OFF and change direction switch SW-1, switches 1 and/or 2. Go to
above section if operator now opens but will not close.

•

Be sure that the respective LED on the control board lights when the keying device connected to the

respective terminal is activated. If LED does not light, momentarily place a jumper wire from
terminal 1 to the input terminal being checked. If LED lights and gate opens, problem is with the
keying device. If LED does not light, replace control board.

•

Check motor as described on previous page.

•

Check that the reverse sensitivity is properly adjusted.

•

Disconnect the gate from the operator and check that the gate operates freely without any binding.

•

Check the loop detector LEDs and input LEDs. Any that flash ON will cause the gate to reverse.

•

If a shadow loop is used, check for proper wiring. A mis-wired shadow loop detector will cause the

gate to reverse.

•

Replace the circuit board.

•

Check for any input or loop detector LEDs that are ON.

•

Check that the operator is running in the proper direction (see “gate closes but will not open” above).

•

Check if the DC system is set to open gate automatically or requires an input to open.

•

Check that the DC system power switch is in the ON position.

•

Check the batteries for proper voltage. Replace if necessary.

•

Replace the DC system circuit board.

•

Operator is in a “hard shutdown” condition. Reset switch must be activated to return operator to

normal

operation.

•

Check ERD setting.

•

Make sure operator hub does not slip when gate encounters an obstruction.

Gate will not reverse
when an obstruction
is encountered.

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