Rena XPS-ProMail System - Manual (Page 53)

SECTION 5
TROUBLESHOOTING
XPS-ProMail System Operations 4-24-14.doc 45
MESSAGE DESCRIPTION SOLUTION
PAUSE: Waiting for Data
Printer is waiting for data
from the computer, or needs
more time to receive/process
data.
NOTE: The printer’s
keyboard will be
unresponsive at this time.
When more data is sent from
computer, or printer finishes
receiving/processing data then
it will automatically continue.
PAUSE: Off-Line Pause
Printer received an “Off-
Line” PAUSE (tray break)
command from the software. Press ONLINE key to
continue.
PAUSE: Timed Pause-Wait
Printer was sent a Timed
Pause (tray break)
command via software.
Printer will automatically
continue when time expires.
Transport Time-Out
The printer has timed out
and has stopped the
transport.
No data, no paper, no
operator response, etc… for
>5 minutes.
Press appropriate key to
continue.
Head # Low: Press Enter
Printer’s ink level monitor
has calculated that cartridge
# is almost empty.
(# = cartridge position
number) If empty, replace cartridge and
reset ink level monitor.
If not empty, you may ignore
message and or reset the ink
level monitor.
Out of Memory Font
No enough memory for
downloading a font
Reduce the number of
different fonts you are trying to
use from your software.
Out of Memory Char
No enough memory for
downloading a single
character Reduce the number of
characters you are trying to
use from your software.
Error in Download Font
Encountered a wrong font
Format
Only font-format 0
supported.
Clear job and try again. If
problem persists, contact
software vendor and or test
from a different software
program.
Error in Download Char
Encountered a wrong
character Format or Class.
Only character format 4
(LaserJet Family - Raster),
Class one and two are
supported.
Clear job and try again. If
problem persists, contact
software vendor and or test
from a different software
program.
Error in ESC Sequence
The Escape command is
formatted incorrectly.
Try again. If problem persists,
report problem to software
vendor.
Ignore Unknown ESC
Comnd The Escape command sent
is not supported.
Try again. If problem persists,
report problem to software
vendor.