Service and warranty, Service, Teo product warranty – Teo UC Pro Server User Manual
Page 33
13-280137 Rev. C
Page 33
S
S
e
e
r
r
v
v
i
i
c
c
e
e
The Teo UC Pro Server has no user-serviceable parts inside; repair must be done by Teo.
Prior to equipment removal, call Teo Customer Technical Support for assistance in
determining the source of the problem. This critical action can often prevent needless
removal of equipment and subsequent customer inconvenience.
Teo
Technical Support Department
11609 49
th
Place West
Mukilteo, WA 98275-4255 USA
Phone: (425) 349-1000
(800) 524-0024
Fax:
(425) 349-1010
E-mail: [email protected]
Web
:
www.teotech.com
Teo is committed to meeting the product needs of our customers. Please write or call us
with any suggestions for improvement.
T
T
e
e
o
o
P
P
r
r
o
o
d
d
u
u
c
c
t
t
W
W
a
a
r
r
r
r
a
a
n
n
t
t
y
y
For a period of one year from date of dealer purchase, but not to exceed 16 months from
date of manufacture, Teo Technologies, Inc. (Teo) warrants its products to be free from
defects in material and workmanship under conditions of normal use and service. Teo
shall, at its option, repair or replace any defective product which, in its opinion, has not
been misused, damaged, or improperly installed.
Repair or replacement under this warranty will be performed at Teo's factory.
Authorization must be obtained from Teo prior to returning a product for repair. Freight
must be prepaid for all units returned to Teo. Units repaired under warranty will be
shipped UPS Ground (or equivalent), freight prepaid by Teo.
Products that are older than the warranty period, but less than 7 years old, or still
manufactured by Teo may be repaired at the factory for a flat rate charge. Repaired out-of-
warranty units are warranted for 90 days from the date of repair.
The repair or replacement of a product under this warranty represents the entire obligation
of Teo; Teo shall not be liable for any special or consequential damages resulting from or
caused by any defect, failure, incapacity or malfunction of any of its products.
The foregoing express warranty is in lieu of all other warranties, express or implied,
including but not limited to any implied warranty of merchantability, fitness, or
adequacy for any purpose or use, quality, productiveness or capacity; Teo, to the
extent permitted by law, hereby disclaims all such other warranties.
S
S
S
e
e
e
r
r
r
v
v
v
i
i
i
c
c
c
e
e
e
a
a
a
n
n
n
d
d
d
W
W
W
a
a
a
r
r
r
r
r
r
a
a
a
n
n
n
t
t
t
y
y
y