Visara Master Console Center Administration Guide - Manual (Page 37)

Chapter 3 MCC Terminal Configuration
Administration Guide 37
3. In the win.ini file in the Windows installation directory (WinNT or
Windows, not the Exceed directory), add the following if an Exceed
section does not exist:
[exceed]
custom=1
If an Exceed section already exists, add 'custom=1' if necessary.
4.
If the MCC is started through the Exceed xstart application,
launch the Exceed XStart application from the Start Menu, then
click the Other button in the upper right corner. Ensure the
resulting Other Settings window is as follows:
Figure 3 Exceed System Other Settings for the MCC
Note: In the section called Timeouts, the 'Close (sec):' field
must be set to -1.