Downloading disk drive microcode, Exporting log files, Resetting disk mode pages – Grass Valley M-Series iVDR Service Manual User Manual

Page 65

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6 July 2004

M-Series Service Manual

65

Downloading disk drive microcode

3. Open the Storage Utility context menu

and select

Update Media File System

. A

dialog opens to confirm that you do not need to backup your media file system.

4. Select

No

to skip the backup and continue with the Update Media File System

process. A progress indicator appears. When the process is complete a message
appears to confirm success.

5. Select

OK

. Your Media File System has been updated.

Downloading disk drive microcode

Use this procedure if you need to update the microcode for your media disk drives.

1. Open the Storage Utility as explained in

“Opening and closing the Storage Utility”

on page 58

.

2. Open the Storage Utility context menu

and select

Download Disk Microcode

.

A dialog opens to confirm that you want to update the microcode.

3. Select

Yes

to confirm the update. A Open dialog opens.

4. Navigate to the microcode file and open it. A progress indicator appears. When the

update completes a message appears to confirm a successful process.

5. Select

OK

. Your media disk drive microcode updates are complete.

Resetting disk mode pages

Use this procedure if you are directed by Grass Valley Support to restore the disk
mode pages to the iVDR default settings. Do not use this procedure unless directed.

1. Open the Storage Utility as explained in

“Opening and closing the Storage Utility”

on page 58

.

2. Open the Storage Utility context menu

and select

Check Disk Mode Pages

. A

progress indicator appears as the Storage Utility resets the disk mode page for one
of the media disks. When the process completes a message appears to confirm a
success.

3. Select

OK

. The disk mode page is reset for the media disk. The Storage Utility

continues the process for each of your media disks.

4. For each of your remaining media disks, when the message appears to confirm a

success, select

OK

.

Exporting log files

The procedures in this section describe how to export the M-Series iVDR and
Windows operating system log files. The M-Series iVDR log files include all
applications messages, the Windows Event Log, and messages related to managing
the media file system. The exported log files can be sent to Thomson Grass Valley
product support where they can be examined to analyze the operation of your iVDR.

NOTE: ExportLog does not export StatusPane messages. To capture StatusPane
messages, refer to “Copying messages to the clip board” in the M-Series iVDR User
Manual.

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