Downloading disk drive microcode, Exporting log files, Resetting disk mode pages – Grass Valley M-Series iVDR Service Manual User Manual
Page 65

6 July 2004
M-Series Service Manual
65
Downloading disk drive microcode
3. Open the Storage Utility context menu
and select
Update Media File System
. A
dialog opens to confirm that you do not need to backup your media file system.
4. Select
No
to skip the backup and continue with the Update Media File System
process. A progress indicator appears. When the process is complete a message
appears to confirm success.
5. Select
OK
. Your Media File System has been updated.
Downloading disk drive microcode
Use this procedure if you need to update the microcode for your media disk drives.
1. Open the Storage Utility as explained in
“Opening and closing the Storage Utility”
.
2. Open the Storage Utility context menu
and select
Download Disk Microcode
.
A dialog opens to confirm that you want to update the microcode.
3. Select
Yes
to confirm the update. A Open dialog opens.
4. Navigate to the microcode file and open it. A progress indicator appears. When the
update completes a message appears to confirm a successful process.
5. Select
OK
. Your media disk drive microcode updates are complete.
Resetting disk mode pages
Use this procedure if you are directed by Grass Valley Support to restore the disk
mode pages to the iVDR default settings. Do not use this procedure unless directed.
1. Open the Storage Utility as explained in
“Opening and closing the Storage Utility”
.
2. Open the Storage Utility context menu
and select
Check Disk Mode Pages
. A
progress indicator appears as the Storage Utility resets the disk mode page for one
of the media disks. When the process completes a message appears to confirm a
success.
3. Select
OK
. The disk mode page is reset for the media disk. The Storage Utility
continues the process for each of your media disks.
4. For each of your remaining media disks, when the message appears to confirm a
success, select
OK
.
Exporting log files
The procedures in this section describe how to export the M-Series iVDR and
Windows operating system log files. The M-Series iVDR log files include all
applications messages, the Windows Event Log, and messages related to managing
the media file system. The exported log files can be sent to Thomson Grass Valley
product support where they can be examined to analyze the operation of your iVDR.
NOTE: ExportLog does not export StatusPane messages. To capture StatusPane
messages, refer to “Copying messages to the clip board” in the M-Series iVDR User
Manual.