Dell C2723H 27" Video Conferencing Monitor User Manual

Page 97

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Troubleshooting

97

Missing Pixels

LCD screen has
spots

• Cycle power On-Off.

• Pixel that is permanently Off is a

natural defect that can occur in LCD
technology.

• For more information on Dell Monitor

Quality and Pixel Policy, see Dell
Support site at:

http://

www.dell.com/pixelguidelines

.

Stuck-on Pixels

LCD screen has
bright spots

• Cycle power On-Off.

• Pixel that is permanently off is a

natural defect that can occur in LCD
technology.

• For more information on Dell Monitor

Quality and Pixel Policy, see Dell
Support site at:

http://

www.dell.com/pixelguidelines

.

Brightness
Problems

Picture too dim or
too bright

• Reset the monitor to factory settings.

• Adjust brightness & contrast controls

via OSD.

Geometric
Distortion

Screen not
centered correctly

• Reset the monitor to factory settings.

Horizontal/
Vertical Lines

Screen has one or
more lines

• Reset the monitor to factory settings.

• Perform monitor self-test feature

check and determine if these lines are
also in self-test mode.

• Check for bent or broken pins in the

video cable connector.

• Run the built-in diagnostics.

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