Dell P2723DE 27" 1440p USB Type-C Hub Monitor User Manual

Page 88

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88

Troubleshooting

Missing Pixels

LCD screen has
spots

• Cycle power On-Off.
• Pixel that is permanently Off is a

natural defect that can occur in LCD
technology.

• For more information on Dell Monitor

Quality and Pixel Policy, see Dell Support
site at:

www.dell.com/pixelguidelines

.

Stuck-on Pixels

LCD screen has
bright spots

• Cycle power On-Off.
• Pixel that is permanently off is a

natural defect that can occur in LCD
technology.

• For more information on Dell Monitor

Quality and Pixel Policy, see Dell Support
site at:

www.dell.com/pixelguidelines

.

Brightness
Problems

Picture too dim or
too bright

• Reset the monitor to Factory Settings

(

Factory Reset

).

• Adjust brightness & contrast controls via

OSD.

Geometric
Distortion

Screen not
centered correctly

• Reset the monitor to Factory Settings

(

Factory Reset

).

• Adjust horizontal & vertical controls via

OSD.

Horizontal/
Vertical Lines

Screen has one or
more lines

• Reset the monitor to Factory Settings

(

Factory Reset

).

• Perform monitor self-test feature check

and determine if these lines are also in
self-test mode.

• Check for bent or broken pins in the

video cable connector.

• Run the built-in diagnostics.

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