Dell UltraSharp 38" 1600p Curved Monitor User Manual
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Troubleshooting
Wrong color
Picture color not
good
• Change the settings of the
Preset
Modes
in the
Color
menu OSD
depending on the application.
• Adjust the
Gain
/
Offset
/
Hue
/
Saturation
values under
Custom
Color
in
Color
menu OSD.
• Change the
Input Color Format
to
RGB
or
YCbCr/YPbPr
in the
Color
settings OSD.
• Run the built-in diagnostics.
Image retention
from a static
image left on the
monitor for a long
period of time
Faint shadow
from the static
image displayed
appears on the
screen
• Set the screen to turn off after a few
minutes of screen idle time. These can
be adjusted in Windows Power
Options or Mac Energy Saver setting.
• Alternatively, use a dynamically
changing screensaver.
Picture quality
(Refresh rate of
native resolution
changes from
60 Hz to 30 Hz;
or color depth
drops to 18 bits)
Issues of incorrect
refresh rate or
missing colors
Set
USB-C Prioritization
to
High
Resolution
.