Diskette drive problems – Epson Progression U12 User Manual

Page 167

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7. If you see no error messages but there is something wrong

with the data in a file, the operating system or an

application program may have updated the storage

information on the diskette incorrectly. This is probably the

case if you have one of these problems:

Part of a file is missing

A file includes parts of other files

An expected output file is missing.

If you are using MS-DOS use CHKDSK to make the necessary

repairs; see your MS-DOS manuals for instructions. You

may also have some special diagnostic software you can

use to check your diskettes.

Diskette Drive Problems

If you see a diskette error message or have difficulty with a

diskette drive, follow these steps:

1. If you have problems with a new diskette drive that your

dealer installed for you, consult your dealer about the

problem.

2. If you installed the drive yourself, did you carefully follow

all the instructions in Chapter 4? Review the instructions

and check all the cable connections to make sure you have

installed the drive correctly.

3. Did you run the SETUP program to automatically configure

the correct type of diskette drive as part of your system?

(See Chapter 2 of the Setup Guide for instructions.)

4. Try running the Diskette drive diagnostic tests described in

Chapter 5. If the diagnostics program indicates an error,

contact your Epson dealer.

Troubleshooting 7-15

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