Internet, Hp telephone support – HP 2250 User Manual

Page 55

Advertising
background image

7-11

Document Document

Contents

HP JetDirect hardware
manual

Included with the purchase of an HP JetDirect
print server. It describes setup and configuration

of your HP JetDirect print server. Note that the HP

JetDirect hardware manual does not come with

the printer.

The NOS (network

operating system)

documentation

These manuals came with your computer or your

NOS. They describe basic network printing

common to all network printers.

Internet

Visit our World Wide Web for the latest printer software, product and
support information.
http://www.hp.com/go/businessinkjet or

http://www.hp.com/cposupport.

HP Telephone Support

During the warranty period, you may obtain assistance from the

HP Customer Care Center.
Before calling, print a configuration page and fill in the following

information to be ready to help your Customer Care Center

representative:

What model printer do you have?

What is the serial number of your printer?
(Check the back of your printer.)

What is the brand and model of your computer?

What is the version of printer software you are using?
(Open the printer driver Properties, click the

Preference tab, and then click About.)

What driver did you select?

Have you printed a configuration page?

Have this information ready when you call HP Customer Support at any

of the following numbers:
For customers in North America:

During

Warranty:


Post Warranty:

US: 208 323 2551 Monday through Friday

6 am to 6 pm (MST)
Canada: 905 206 4663 Monday through Friday

8 am to 8 pm (EST)

US: 900 555 1500 ($2.50 per minute, maximum

of $25.00) or 800 999 1148 ($25.00 per call

Advertising