Warranty service – HONDA MM60 User Manual

Page 58

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WARRANTY SERVICE

OWNER SATISFACTION

Your satisfaction and goodwill are important to your dealer and to

us.

All

HONOA warranty details are

explained in the Distributor's Limited Warranty. Normally, any problems concerning the product

will

be

handled

by

your dealer's service department.

If

you have a warranty problem that has not been handled

to

your satisfaction, we suggest you

take

the following action

Discuss

your problem

with

a member of dealership management. Often complaints can be quickty

at that level. If the problem has already been reviewed with the Service Manager, contact the

owner

of

the

dealership or the General Manager.

If

your problem still has not been resolved

to

your satisfaction, contact the Power Equipment Customer

Service Department of American Honda Motor

Co.,

AMERICAN HONDA MOTOR CO., INC.

Power Equipment Customer Service Dept.
Duluth, Georgia 30136-9421

Telephone: (404) 497-6400

We

will

need

the

following information in order to assist you:

Your name, address and telephone number

Product model and serial number
Date of purchase

Dealer name

and

address

Nature of problem

After reviewing

all

the

facts involved, you will be advised of what action can be taken. Please bear in mind

that your problem will likely be resolved at the dealership, using

the

dealer's facilities, equipment

and

personnel,

so

it

is very important that your initial contacts be with

the

dealer.

Your purchase of a HONDA product

appreciated

by

both your dealer and American Honda

Motor

Co.,

Inc. We want to assist you in every way possible to assure your satisfaction with your pur-

chase.

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