Problems and solutions, Problems and solutions –2 – HP EXPANSION BASE 344524-001 User Manual

Page 16

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2–2

Maintenance and Service Guide

Troubleshooting

Problems and Solutions

The following tables list possible problems, the possible cause of
each problem, and the recommended solution.

Table 2-1

Power Problems and Solutions

Problem

Possible Cause

Solution

The blue indicator
light does not
come on.

The notebook is not
powered on.

Turn on the notebook.

The Expansion Base is not
connected to AC power.

Verify that the AC cable is
properly connected to the
Expansion Base and to an
AC power outlet.

The expansion cable on
the Expansion Base is not
properly connected to the
expansion connector on
the notebook.

Turn off the notebook and
unplug the expansion cable.
Then plug the expansion
cable back in to the notebook
and turn the notebook on.

If the above solutions are
unsuccessful, the
expansion cable may be
damaged.

Replace the expansion
cable.

(Section 5.10)

If the above solutions are
unsuccessful, the power
supply may be
malfunctioning.

Replace the power supply.

(Section 5.6)

The notebook
shuts down.

The Expansion Base is not
plugged into an AC power
outlet, draining the
notebook battery pack.

Plug the Expansion Base
into an AC power outlet.

If the above solution is
unsuccessful, the power
supply may be
malfunctioning.

Replace the power supply.

(Section 5.6)

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